According to the law of the Republic of Croatia on the protection of personal data, personal data is defined as any information that refers to an identified natural person or information that can be used to identify a person, to establish identity directly or indirectly. We treat this data as personal data. Data processing is any action performed on personal data, such as collection, storage, use, inspection and transfer of personal data. The manager of the collection of personal data is available via the e-mail address [email protected] or at the address of the company headquarters Palmotiæeva 43a, 10000 Zagreb.
We collect data when shopping on the web domain www.software.hr and all subdomains of the domain www.software.hr and for the purpose of product delivery. Providing personal data for the purpose of sale is a contractual obligation, and if you do not provide it, it will affect the correct execution of the contract or even make it impossible. In order to deliver the product ordered through the software.hr online store, it is necessary to enter your personal data (name, surname, delivery address, phone number and email address). Employees of delivery companies with whom Miam-Veri d.o.o. has concluded a contract on the delivery of ordered products.
We collect and process data if you contact us directly for information about products and services via a form on the software.hr website, directly by email, by phone call or in person at the company's office. We only use the data collected in this way to process requested information and user inquiries and to ensure a quality user experience. Buyers and users of the software.hr website agree that in accordance with the Law on the Implementation of the General Data Protection Regulation and in accordance with the requested request, we process personal data.
Miam-Veri d.o.o. can collect e-mail addresses of users that it uses to send newsletters or electronic messages containing promotional messages, offers and news.
Entities with whom Miam-Veri d.o.o. can share personal data are social network service providers and in such a case Miam-Veri d.o.o. does not retain the data collected by such registration or the service providers for sending e-mail promotional messages in order to be able to carry out the activities of sending e-mail, advertising and analyzing the use of websites and applications, and monitoring the effectiveness of campaigns. We share personal data only to the extent necessary to perform the service on our behalf.
The company Miam-Veri d.o.o. collects user data in accordance with EU regulations and the Law on the Implementation of the General Data Protection Regulation.
Any user can at any time request access to his personal data and request updating of personal data and possible inaccuracies, ask us to provide you with additional information about the way in which we use your data, receive personal data about you that you have given us in a structured, commonly used and machine-readable format and - where it is technically possible - to transfer this data to another controller without obstacles if the processing of your data is based on your consent and is carried out in an automated way, to request the deletion of the user's personal data and to request the deletion of data for which you no longer need there is a legal basis for the use. Since users can request the deletion of only their personal data, in order to protect users, we may ask you to verify your identity before processing the request. In cases where the processing is based on consent and related to any direct marketing, withdraw your consent with effect in the future so that we stop such specific processing, object to any processing (including profiling) that is based on a legitimate interest due to your specific situation, unless the reasons for performing such processing are stronger than the right to protect personal data, ask us to limit the way in which we use your data, for example, while the complaint is being processed. Miam-Veri d.o.o. may refuse to carry out the request if it threatens the privacy of the user or other users, if the application of the request is contrary to the law, in exceptions for the protection of public interest, legal obligations or the rights and freedoms of others.
Requests for access, correction or deletion of data can be sent to: [email protected] or to the address of the company headquarters Palmotiæeva 43a, 10000 Zagreb, Croatia. The processing of such a request can be a technically and time-consuming process, and in complex cases or in the case of a large number of requests, a longer time is needed to process the data, about which we will inform you in a legal and safe way.
In order to preserve the security, integrity and availability of customers' personal data, we secure the data with a series of security measures that include encryption, authentication and strictly limited data access. The measures we use include strictly limited access to personal data based on the principle of "need to know", use of data exclusively in accordance with legitimate interest, contractual obligation or consent given by the customer, secure data transfer, installation of antivirus programs and firewalls on IT systems for the purpose of detection, prevention misuse of personal data and unauthorized access to data.
We store and process personal data as long as it is necessary for the execution of a certain legitimate purpose, unless a longer storage period is provided for by the applicable regulations. In the case of giving consent for marketing, we keep the data for as long as the consent is withdrawn. In the case of rejected offers, where consent for marketing has not been given, we keep the data related to the offer for one year, and in case you ask us to delete it, it will be deleted immediately. Personal data that are no longer needed are either irretrievably anonymized or destroyed in a secure manner.
Right of access - you have the right to receive confirmation of whether your personal data is being processed, and if such personal data is being processed, access to the personal data. Access information includes purposes of processing, categories of personal data in question, recipients or categories of recipients to whom personal data has been or will be disclosed. You have the right to receive a copy of the personal data being processed. For further copies requested by you, we may charge a reasonable fee based on administrative costs.
Right to rectification - you have the right to correct your inaccurate personal data. Taking into account the purposes of the processing, you have the right to supplement incomplete personal data, including by providing an additional statement.
Right to deletion - you have the right to delete your personal data and we are obliged, under certain conditions, to delete such personal data.
Right to object - you have the right to object to the processing of your personal data, for reasons related to your specific situation or when personal data is processed for the purpose of direct marketing, and you can ask us to no longer process your personal data.
The right to data portability - you have the right to receive the personal data relating to you that you have provided to us in a structured, commonly usable and machine-readable format and you have the right to transfer that data to another controller, without our interference.
If you want to use the above rights, please contact us at the e-mail [email protected] or at the address Miam-Veri d.o.o., Palmotiæeva 43a, 10000 Zagreb.
If you are not satisfied with the way we process your personal data, you can contact the Personal Data Protection Agency.